NL Contact Early access

Property management

From repair request to finished job

For property managers and owners' associations. Tenants report by WhatsApp, email or phone, it becomes work for the right contractor, and the help centre answers the usual questions.

Early access See the apps

In practice

Sound familiar?

One possible setup

Apps for property management

Switch on what you need, and add or drop apps later.

Requests

Every request becomes a job

A message with photos becomes a work item with the conversation attached. The contractor sees what the tenant reported, and the tenant gets an answer on the same channel.

  • A work item from any conversation
  • History per property and per tenant
  • Replies on the tenant's channel

Help centre

The usual questions answer themselves

Put the answers to the usual questions in a public help centre. Tenants find them themselves, and the AI uses the same articles in its drafts.

  • A public help centre for tenants
  • Send articles in a reply
  • The same knowledge for team and AI

Questions

Property management

Can tenants report through WhatsApp?

Yes. WhatsApp comes into the same inbox as email and phone.

Can I schedule contractors?

Yes. With Planning you schedule work with your own team or with regular contractors.

Can I bring my tenants and properties?

Yes. The import brings your data into Mervyn.

Sectors

Mervyn by sector

Try Mervyn for your property management

In early access we set up your inbox, work and help centre together.

Early access All sectors