NL Contact Early access

Phone

Calls from the browser, on your own phone line

A softphone in Mervyn, with call flows, menus, time rules and voicemail. On your own SIP trunk or through Eylo VoIP, and every call lands with the right customer.

Early access All apps

Softphone

A phone in your browser

Call, answer, transfer and hold, from inside Mervyn. Every call lands with the right contact and in the same interaction as the emails and messages.

  • Calls without a handset or a separate app
  • Calls with the right contact
  • As the only app too, simply as a softphone

Phone system

A complete phone system

Set up how calls flow yourself, with menus, time rules for out-of-hours and voicemail. No separate phone system alongside.

  • Call flows and menus
  • Time rules for evenings and weekends
  • Voicemail

Your own line

Your own trunk, or Eylo's

Bring your existing SIP trunk or choose Eylo VoIP. Switch provider later without your team working differently.

  • Your own SIP trunk
  • Or Eylo VoIP as provider
  • Switch while your team stays in the same app

Works with

A phone call is simply a conversation

Phone works with the same information as the other apps. What was said on the phone sits beside the email and the work.

Mervyn AI on the phone

Listens in, writes along

  • Live assist

    The right article and the customer's history on screen during the call.

  • Transcript

    Every call written out with the interaction.

  • Summary

    After the call a summary with the agreements, ready for your colleague.

  • Call back

    For a missed call, who rang and what is going on is already there.

Call on your own number from Mervyn

We connect your SIP trunk or set up Eylo VoIP together, with your menu and time rules.

Early access Put together your workspace