Examples
Every team its own setup
Same platform, different apps. Six examples of workspaces, from everything at once to a single app. Pick one as a start, or put together your own.
Customer service
Every channel in one inbox, answers from the knowledge base, and the phone alongside.
A day
- Email, WhatsApp and calls come into the team inbox.
- The answer comes from the knowledge base, or the AI prepares a draft.
- What can't happen now goes to Later or becomes a work item.
Installation and service
From request to invoice. Conversation, quote, planning, execution and hours in one workspace.
A job
- A customer reports a fault on WhatsApp.
- It becomes a work item and goes into the plan with whoever has room.
- The engineer logs their hours, and the office sends the invoice.
Just telephony
A softphone on your own trunk, with a menu and voicemail. Nothing more.
A day
- Calls come in through the menu.
- After five they go to voicemail.
- Missed calls are ready to call back.
Just a help centre
A knowledge base for your team and a help centre for your customers.
A week
- Whoever solves something writes it down.
- The article goes to the help centre.
- Customers find the answer themselves.
Which setup fits your team?
Tell us how you work, and we'll set up a first workspace for you in early access.